Technical Support

FAQ & Tech Notes: Do you have a software problem or an imaging question? Read our lists of questions, answers, and solutions about:

• Keys/Dongles
• Microscopy
• Everything

Tutorials: Having problems getting started? We have included a number of tutorials to help you get more familiar with our products.

CARV II reload program and instructions: This link is for dealers attempting to reload the CARV II touchpad. It includes the programming terminal, code and instructions.

WebEx Conferencing: Arrange a WebEx support meeting and then click this link to open the meeting page in a new window. Call us at 301-340-7320 or request a WebEx meeting with us by email.

Glossary: Not sure what a term means? Our little dictionary contains terms relating to image processing, bio/medical research and gel analysis.

e-Maintenance Plan: BD Biosciences Bioimaging Electronic Update Maintenance Plan (e-UPDT) guarantees that you will automatically receive the latest version of IPLab via email.

References: Please make use of our list of article citations

Links: BD Biosciences Bioimaging has provided a list of weblinks to related sites.

Image Gallery: Take a look at some images that our products have acquired, enhanced or processed.